An Oklahoma neighborhood said they were blacklisted from the postal service with no notice.The residents haven’t had mail delivered in 11 days. They said they were never told why and are still jumping through hoops to get answers."You can’t just put a whole block on hold and not tell anybody," said Nicole Hulsey, a resident.Get the latest news stories of interest by clicking here.Residents on the entire street were left with no mail delivery. They said after dozens of phone calls and trips to the post office, they still feel there are no answers."Why was nobody notified?" said Heather Fallon, a resident.The United States Postal Service told KOCO 5 mail service on the block was suspended because of a loose pack of dogs. They said in a statement if a letter carrier feels threatened by a dog or if there are dogs on the loose, the homeowner and neighbors may have to get mail from the post office until the dog is restrained.Neighbors said they’ve called and shown up in person, hoping to find a supervisor to help."The guy who was working rolled his eyes at me and said you guys have been shut off until the dog is gone," Hulsey said.>> Download the KOCO 5 AppThe dog, according to animal control, is a pack of three or four chihuahuas. Now, some neighbors said not everyone has the time to jump through the hoops to get their mail."I know that there are elderly people on our street, people that don’t have vehicles that rely on family members or Ubers in order to bring them the supplies that they need," Fallon said.Now, they demand answers as medications and bills are nearing due and not at their doorstep."Not having to be on the phone for two to four hours just to hope to get a supervisor every single day to pick up mail would be a great start," Fallon said.In a statement, USPS said, "If a letter carrier feels threatened by a vicious dog or if a dog is running loose, the owner may be asked to pick up the mail at the Post Office until the carrier is assured the pet has been restrained. If the dog (or dogs) is roaming the neighborhood, the pet owner’s neighbors may be asked to pick up their mail at the Post Office, as well. We consider this action on a case-by-case basis. If the Postal Service deems it necessary to temporarily suspend delivery, a letter will be sent to impacted customers indicating the status of delivery service. The reality is any dog can bite and postal management must take immediate action when there is any threat to our employees."Animal control said they plan to send out an officer to see what’s happening with the pack of chihuahuas. USPS said when the dogs are restrained, they can continue their services, but for now, they said residents will have to pick up their mail at the Farley Retail Unit.Top HeadlinesTIMELINE: Oklahoma to see significant risk of severe storms Tuesday eveningOklahoma game warden rescues child who fell backward into Lake Carl BlackwellCrews battle house fire after lightning possibly strikes northwest Oklahoma City homeLakes in Oklahoma under advisory after unsafe levels of mercury found in fish'He's right next to you!' Drone captures curious humpback whale near kayaker in Australia