MANAGER OF THE ELEANOR. YEAH, THAT’S RIGHT. SO CUSTOMERS ONLINE SAY THAT SOME OF THEM SHOWED UP FOR THEIR EVENT HERE AT THE ELEANOR. BUT THE DOOR WAS LOCKED AND THE LIGHTS WERE OFF. NOW, THE WOMAN WE TALKED TO TODAY SAID SHE KNEW SOMETHING WAS WRONG WHEN SHE HADN’T HEARD FROM MANAGEMENT IN A FEW WEEKS. AND SHE WANTS TO WARN OTHERS WHO MAY HAVE AN EVENT BOOKED. WE JUST WANT ANYONE TO KNOW THAT IF THEY HAVE AN EVENT PLANNED IN THE FUTURE AT THE ELEANOR, THAT IT JUST MIGHT NOT BE HAPPENING. YOU KNOW, EVEN UP TO THE LAST MINUTE. YOU MIGHT EXPECT THAT IT YOUR EVENT IS GOING TO HAPPEN. AND WE JUST DON’T WANT ANYONE TO SHOW UP TO CLOSE DOORS WITH NOWHERE TO GO. FRUSTRATION RUNNING HIGH AFTER MULTIPLE PEOPLE SAY THEY BOOKED AN EVENT AT THE ELEANOR THAT DIDN’T HAPPEN. WE BOOKED THE EVENT IN MAY. WE PAID OUR DEPOSIT, SHE SAID, JUST TO LET HER KNOW IF IF YOU KNOW WHAT FOOD WE WANTED, WHAT DRINKS WE WANTED, AND SHE WOULD GET BACK WITH US. ONE WOMAN SAYS COMMUNICATION STOPPED COMPLETELY TWO WEEKS BEFORE THE EVENT. SHE SAYS AN AUTOMATED EMAIL CONFIRMATION CAME DAYS BEFORE, BUT SHE STILL KNEW SOMETHING WAS WRONG. I KNOW SOMETIMES BUSINESSES HAVE HARD TIMES, BUT WE REALLY JUST WANTED COMMUNICATION TO KNOW THAT’S WHEN SHE SAW THESE REVIEWS ONLINE OF OTHERS WHO HAD THE SAME EXPERIENCE. PEOPLE HAVE JUST SAID, YOU KNOW, THEY SHOWED UP TO THEIR EVENT THE DAY OF AND NO ONE WAS HERE. NO ONE WAS HERE. THE DOORS WERE LOCKED. YOU KNOW, NO ONE WAS IN THERE. AND SO I THOUGHT, OH, NO, THIS IS WHEN I REALIZED WE HAVE TO FIND OTHER ACCOMMODATIONS. NOW CUSTOMERS SAY THEY’RE OUT MONEY, SO WE’RE STILL WAITING. IT WAS JUST A $100 DEPOSIT IT. BUT WE HAVEN’T HEARD ANYTHING AT ALL. THE GENERAL MANAGER TODAY TOLD US THE BUSINESS IS CLOSED AND HE’S ALSO WAITING FOR ANSWERS FROM THE OWNER. NOW, WE REACHED OUT TO THE OWNER AS WELL TO SEE IF SHE HAD ANY COMMENT. WE DID NOT HEAR BACK. NOW, THE ELEANOR D
Frustrations run high after OKC venue closes despite customers having bookings
Customers online said they showed up to The Eleanor the day of their event to locked doors and lights off
Updated: 6:24 PM CDT Aug 21, 2023
A woman had a warning for others after an Oklahoma City event center closed without notice.Rachel, who didn't want to use her last name, said her event didn't go as planned because the venue closed. Now, she's worried more people will have the same experience.Customers online said they showed up to The Eleanor the day of their event to locked doors and lights off. Rachel said she had a feeling something was wrong when she hadn't heard from management in weeks and now, she wanted to warn others with upcoming events.Get the latest news stories of interest by clicking here."We just want anyone to know that if they have an event planned in the future at The Eleanor that it might not be happening. Even up to the last minute, you might expect that your event is gonna happen, but we don’t want anyone to show up to closed doors with nowhere to go," Rachel said.Frustrations ran high after multiple people said they booked an event at The Eleanor that didn't happen."We booked the event in May. We paid our deposit. She said to let her know what food we wanted, what drinks we wanted, and she would get back with us," Rachel said.One woman said communications stopped completely two weeks before the event. She said an automated email confirmation came days before, but she still knew something was wrong."I know sometimes businesses have hard times, but we really just wanted communication to know," Rachel said.Get the latest news stories of interest by clicking here.Then, she saw the reviews online of others who had the same experience."People said they had shown up to their event the day of, and no one was here. The doors were locked. No one was in there. So, I thought, 'Oh, no.' This is when I realized we have to find other accommodations," Rachel said.Now, customers said they are out of money."We’re still waiting. It was just a $100 deposit, but we haven't heard anything at all," Rachel said.The general manager said the business is closed, and he, too, is waiting for answers from the owner. KOCO 5 reached out to the owner to see if she had any comment, but we have not heard back. Top HeadlinesPolice, OHP bomb squad respond after grenade found in backyard of Yukon homeRoad remains closed days after train derailment in MooreOklahomans try to stay cool record high temperatures, medical heat alertVIDEO: Scenes from Southern California, Mexico as Tropical Storm Hilary hitsFamous 2-headed snake returns to zoo after injury
OKLAHOMA CITY — A woman had a warning for others after an Oklahoma City event center closed without notice.
Rachel, who didn't want to use her last name, said her event didn't go as planned because the venue closed. Now, she's worried more people will have the same experience.
Customers online said they showed up to The Eleanor the day of their event to locked doors and lights off. Rachel said she had a feeling something was wrong when she hadn't heard from management in weeks and now, she wanted to warn others with upcoming events.
Get the latest news stories of interest by clicking here.
"We just want anyone to know that if they have an event planned in the future at The Eleanor that it might not be happening. Even up to the last minute, you might expect that your event is gonna happen, but we don’t want anyone to show up to closed doors with nowhere to go," Rachel said.
Frustrations ran high after multiple people said they booked an event at The Eleanor that didn't happen.
"We booked the event in May. We paid our deposit. She said to let her know what food we wanted, what drinks we wanted, and she would get back with us," Rachel said.
One woman said communications stopped completely two weeks before the event. She said an automated email confirmation came days before, but she still knew something was wrong.
"I know sometimes businesses have hard times, but we really just wanted communication to know," Rachel said.
Get the latest news stories of interest by clicking here.
Then, she saw the reviews online of others who had the same experience.
"People said they had shown up to their event the day of, and no one was here. The doors were locked. No one was in there. So, I thought, 'Oh, no.' This is when I realized we have to find other accommodations," Rachel said.
Now, customers said they are out of money.
"We’re still waiting. It was just a $100 deposit, but we haven't heard anything at all," Rachel said.
The general manager said the business is closed, and he, too, is waiting for answers from the owner. KOCO 5 reached out to the owner to see if she had any comment, but we have not heard back.
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